Victim Services of Waterloo Region

200 Maple Grove Road
Cambridge ON  N3H 5M1

Phone: 519-585-2363

Victim Services of Waterloo Region

Programs offered by Victim Services of Waterloo Region include:

Break and Enter program
As a victim of residential break and entry you may experience.

Community Outreach
Public education on areas of victimization.

Community Partnership and Collaboration Opportunity
Working with the community to ensure that victim's needs are met.

Domestic Violence Emergency Response System
A case planning approach to addressing domestic violence and criminal harassment.

Public Education
Find out about our programs..

Putting the Pieces Back Together
Provide emotional and practical assistance to break and enter victims

School Outreach
School, college and university assistance.

Victim Assistance
Programs and services for victims.

Victim Quick Response Program
Provides assistance to victims of especially violent crimes

Workplace Outreach
Providing workplaces with information and assistance on keeping employees safe.

ACCESS
A clearinghouse of resources on community services and self-help literature that addresses the needs of people victimized by crimes and tragedies. Information is also available for workplaces and institutions looking for assistance. Resource packages can include community agency brochures, self-help guides, tip sheets, helpful websites etc., and can be sent via mail or email, or can be picked up at your nearest police division.


Victim Services of Waterloo Region provides immediate crisis intervention, safety planning and financial assistance to victims of crime.

Over the past two decades, concern has grown in Canada for the rights and needs of victims of crime. It has been recognized that more can be done to address the needs of victims of crime and/or tragic circumstances and disaster in the Province of Ontario.

To demonstrate its commitment to victim needs, the Victim Crisis Assistance and Referral Service (V.C.A.R.S.) was established as a pilot project in 1987 by the Ministry of the Solicitor General with funding co-ordinated by the Ontario Women’s Directorate through the Ontario Government’s Joint Family Violence Initiative to demonstrate its commitment to victim needs.

The pilot was a police-community based program using specially trained volunteers to deliver the service, dealing exclusively with the short-term needs of the victim. This service is framed on the crisis intervention model. The pilot project was launched in three sites, Brant and Frontenac Counties and the South Algoma District. The sites chosen were very diverse in their geographical and social service structure by similar in population. They represented three different regions in Ontario, specifically the eastern, western and northern regions of the Province.

The pilot project was four years in duration with flexibility built in for start-up time and evaluation. V.C.A.R.S. was designed to serve the immediate crisis needs of any individual who came into contact with the police and whom the attending officer determined could benefit from the service. In 1993, the Cambridge Victim Services Volunteers were formed with a grant from the Royal Canadian Legion Branch 121. The volunteers continuously provided crisis services to the citizens of Cambridge from July of 1993 until September of 2003.

In September of 2003, the Organization was transferred to the authority of the Ministry of the Attorney General (V.C.A.R.S.) and became Victim Services of Waterloo Region.



Twenty-four hours a day, every day of the year, our crisis program allows us to attend at the scene of crimes or tragedies and offer crisis intervention services, critical stress debriefing, counseling, referrals and information. Immediate emotional suppo

To provide victims of crime and/or traumatic circumstances with support and referral options in co-operation with Regional emergency service providers such as police, fire, ambulance and other related community services.

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Categories: Non-Profit Organization, Police Station, School




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